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Effective Date: 22/09/23
2. Information We Collect
We may collect various types of information when you use our website and services, including but not limited to:
- Personal Information: This may include your name, email address, postal address, phone number, and other contact information you provide to us.
- Usage Information: We may collect information about how you use our website and services, such as your IP address, device information, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To personalize your experience on our website.
- To communicate with you, including responding to your inquiries and sending you updates and promotional materials if you have subscribed to our newsletter.
- To analyze website traffic and usage patterns.
- To protect our website and users from fraudulent or unauthorized activities.
4. Lawful Basis for Processing
Our lawful bases for processing personal data are as follows:
- Contract: We process personal data to fulfill our contractual obligations to you, such as delivering products or services you have requested.
- Consent: Where applicable, we will seek your explicit consent before processing your data for specific purposes, such as sending marketing communications.
- Legitimate Interests: We may process personal data for our legitimate business interests, provided that such processing is not overridden by your interests, rights, or freedoms.
5. Sharing Your Information
We may share your information with third parties in the following circumstances:
- With service providers and business partners who assist us in delivering our services.
- In response to legal requests or to comply with applicable laws, regulations, or legal processes.
- To protect our rights, privacy, safety, or property and that of our users.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request that we correct inaccurate or incomplete personal data.
- Erasure: You can request the deletion of your personal data under certain circumstances.
- Restriction of Processing: You can request that we limit the processing of your data in specific situations.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data for certain purposes.
- Withdrawal of Consent: If we rely on your consent for processing, you have the right to withdraw it at any time.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We have implemented appropriate technical and organizational measures to safeguard your data.
8. International Data Transfers
If we transfer your data outside the UK or EEA, we will ensure that adequate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legally approved mechanisms.
If you have concerns about our data processing practices, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or another relevant supervisory authority.
11. Contact Us